the harrelson experience
The entire Harrelson experience is client-centered meaning we design all of our solutions and client services around YOU.
Our promise is three-fold...
1) We have your size.
2) Every instrument and mouthpiece is completely adjustable.
3) We guarantee a perfect fit.
We have your size and we mean this literally. Our designs incorporate modular components allowing the instrument to fit YOU. The traditional one-size-fits-all approach used by large corporations is streamlined for profitability whereas we build everything around the individual player. Every Harrelson instrument and mouthpiece is completely adjustable in terms of air flow, flexibility, slotting, tone color, projection and even intonation tendencies. We guarantee a perfect fit and back it up with a 30-day mouthpiece and 12-month instrument exchange policy. All exchanges must be done in-person at our Denver, Colorado showroom.
Our promise is three-fold...
1) We have your size.
2) Every instrument and mouthpiece is completely adjustable.
3) We guarantee a perfect fit.
We have your size and we mean this literally. Our designs incorporate modular components allowing the instrument to fit YOU. The traditional one-size-fits-all approach used by large corporations is streamlined for profitability whereas we build everything around the individual player. Every Harrelson instrument and mouthpiece is completely adjustable in terms of air flow, flexibility, slotting, tone color, projection and even intonation tendencies. We guarantee a perfect fit and back it up with a 30-day mouthpiece and 12-month instrument exchange policy. All exchanges must be done in-person at our Denver, Colorado showroom.
the best guarantee in the music industry
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All Harrelson Trumpets are GUARANTEED to meet or exceed your performing needs.
Harrelson LLC is confident that your new custom trumpet will meet or exceed your expectations. Every new Harrelson Trumpet includes a full 12-month guarantee. You may exchange your instrument* for full credit towards a new Harrelson Trumpet based on your original invoice amount allowing you to upgrade to a more efficient or different configuration without risking any of your investment. All Harrelson products include a 5-year workmanship guarantee**. *Requires trade to be in mint condition for full price exchange and you must visit our Denver, Colorado location. **Any product found to have manufacturing defects is eligible for an equal value exchange at no charge. |